Privacy Policy
Pine & Peak Stays ("we," "us," "our") respects your privacy. This policy explains what information we collect through pinepeakstays.com and our phone and text messaging, and how we use it.
Information We Collect
When you fill out our contact form, book a stay, or message us, we may collect your name, email address, phone number, property details, stay dates, and the content of your messages.
How We Use Your Information
We use your information to respond to your inquiries, manage bookings and stays, provide guest and homeowner support, coordinate cleaning and maintenance, and send service updates you have requested.
SMS / Text Messaging
If you provide your phone number and agree to receive text messages, Pine & Peak Stays may send you SMS messages about your inquiry, bookings, check-in and stay details, guest support, and property management updates. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help, or contact us at support@pinepeakstays.com or 603-341-4659. Consent to receive text messages is not a condition of any purchase.
No Sharing of Mobile Information
We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We only share information with service providers who help us run our business (such as our booking, messaging, and website platforms), and only as needed to provide our services.
How We Protect Your Information
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, but we work to keep your information safe.
Your Choices
You may opt out of text messages at any time by replying STOP. You may ask us to update or delete your information by emailing support@pinepeakstays.com.
Contact Us
Pine & Peak Stays
Email: support@pinepeakstays.com
Phone: 603-341-4659